Anti-Spam Policy
Last Updated: May 16th, 2024
Purpose
The purpose of this policy is to prevent and mitigate spam-related activities within HomeReady Global’s communication channels, including email, messaging platforms, and social media.
Definitions
- Spam: Unsolicited, irrelevant, or repetitive messages sent to a large number of recipients.
- Communication Channels: Any platform or medium used by HomeReady Global to interact with clients, partners, or the public.
Policy Guidelines
1. Consent-Based Communication:
- HomeReady Global will only send messages to individuals who have completed our sign-up process and have been approved.
- Consent must be obtained through clear and transparent means (e.g., checkboxes, subscription forms).
- Recipients have the right to unsubscribe at any time.
2. Content Guidelines:
- All messages sent by HomeReady Global must be relevant to the recipient’s interests or needs.
- Avoid misleading subject lines or deceptive content.
- Clearly identify HomeReady Global as the sender.
3. Frequency and Volume:
- Limit the frequency of communications to avoid overwhelming recipients.
- Avoid excessive repetition of the same content.
4. Opt-Out Mechanism:
- Provide a simple and accessible method for recipients to opt out of future communications.
- Honor opt-out requests promptly.
5. Monitoring and Enforcement:
- Regularly monitor communication channels for spam.
- Take immediate action against spammers, including warnings, suspension, or legal measures.
6. Education and Training
- Educate employees and partners about this policy.
- Provide training on identifying and handling spam-related issues.
Reporting Spam
If recipients believe they have received spam from HomeReady Global, they can report it to info@homereadyglobal.com